Website Privacy Policy (Freedom Chiropractic)
Effective Date: February 5, 2026
Website: https://freedomchiromi.com
1) What this policy covers
This Website Privacy Policy explains how Freedom Chiropractic collects, uses, and shares information when you visit our website, request an appointment, contact us, or sign up for updates.
This policy applies to information collected through our website. It does not replace our HIPAA Notice of Privacy Practices, which describes how we use and disclose protected health information in our clinic.
2) Information you choose to share with us
Depending on how you use the site, you may provide information such as:
- Contact details (name, email address, phone number)
- Appointment or inquiry details (anything you type into a form, including health-related details if you choose to include them)
- Newsletter or blog subscriptions (name and email, and any optional fields you submit)
Important: Please avoid submitting highly sensitive medical details through a general website form. If you need to share private health information, call our office.
3) Information collected automatically
When you browse our website, we (and service providers helping run the website) may automatically receive certain information, such as:
- IP address and general location (approximate)
- Device type, browser type, operating system
- Pages viewed, links clicked, time spent on pages
- Referring/exit pages and timestamps
This information helps us keep the site working properly, prevent fraud, and understand what content is most helpful.
4) Cookies and similar technologies
We may use cookies and similar tools (like pixels or tags) to:
- Remember preferences (where available)
- Measure site performance and traffic
- Understand which pages and services people are interested in
- Support advertising and remarketing (if enabled)
You can manage cookies in your browser settings. If you block cookies, some site features may not work as intended.
5) How we use information
We use the information we collect to:
- Respond to messages and appointment requests
- Provide customer support and service updates
- Send newsletters or educational content if you opt in
- Improve website performance, content, and user experience
- Maintain security, prevent spam/fraud, and troubleshoot issues
- Comply with legal obligations
6) Text messages and email communications
Email: If you subscribe to emails, you can unsubscribe anytime by using the “unsubscribe” link included in the email.
Text messages: If you opt in to receive texts from us, you can opt out at any time by replying STOP. Message and data rates may apply depending on your carrier.
We do not send emails or texts that disclose your private health information without appropriate safeguards.
7) When we share information
We do not sell your personal information.
We may share information in limited situations, such as:
- With service providers who help us operate the website or communications (hosting, website maintenance, analytics, email delivery, form tools), under agreements that require them to protect the information
- For legal reasons if required to comply with valid legal process (for example, subpoenas or court orders)
- To protect rights and safety in cases involving suspected fraud, security threats, or harm
8) Analytics and advertising (if enabled)
We may use analytics tools to understand website traffic and improve performance. For example, some clinics use tools like Google Analytics.
Google provides an opt-out tool for Google Analytics if you want to prevent your browser data from being used that way.
9) Your privacy choices and rights
You can request access, correction, or deletion of your personal information where required by applicable law.
To make a request, contact us using the details in the “Contact” section below. For security, we may need to verify your identity before completing certain requests.
State privacy laws: If you live in a U.S. state that provides privacy rights (for example, California), you may have additional rights such as the right to know what personal information is collected and the right to request deletion, subject to legal limits and exceptions.
10) External links and embedded content
Our website may include links to third-party websites or embedded tools (for example, videos, maps, or review widgets). Those third parties may collect information according to their own privacy policies. We encourage you to review their policies before sharing information with them.
11) Children’s privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
12) Data retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, for recordkeeping, dispute resolution, or security).
13) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
14) Changes to this policy
We may update this policy from time to time. The “Effective Date” above shows when it was last revised. Continued use of the website after changes means you accept the updated policy.
15) Contact us
If you have questions or requests about this policy, contact:
Freedom Chiropractic
11255 1st Avenue NW Suite B
Grand Rapids, MI 49534
Phone: (616) 214-7782
Email: info@freedomchiromi.com